EDR
OPERATIONS & RESPONSE

We run your EDR platform and act on it: real-time process monitoring, memory forensics and containment — executed by analysts, not left to the tool.

Real-time process monitoring

Our analysts work directly in your EDR: process creation is tracked in real time, parent-child relationships are mapped and command lines captured, so suspicious behavior is assessed instead of just alerted on.

Real-time process creation tracking
Parent-child relationship mapping
Command-line capture and hash verification
Policy tuning and false-positive reduction

Memory forensics

Live memory analysis to detect injected code, rootkits and credential-dumping attempts without disrupting operations.

Injected code detection ACTIVE
Rootkit detection ACTIVE
Credential-dumping detection ACTIVE

Behavioral analysis

Baseline deviation and anomaly scoring help surface unknown threats; the analyst validates every finding before it becomes a case.

Containment & response

Fast endpoint containment to stop lateral movement, followed by clean-up, verification and a documented handover.

File integrity

Monitoring of critical files with change detection, so unauthorised modifications are noticed and can be rolled back.

Focus products

Our analysts operate these three EDR platforms day in, day out — from policy tuning to hands-on containment.

CrowdStrike Falcon

Prevention and sensor policy tuning, real-time investigation and containment via response sessions.

Palo Alto Cortex XDR

Profile and rule maintenance, behavioral analysis and endpoint containment including clean-up verification.

Microsoft Defender for Endpoint

ASR and policy hardening, device isolation and live investigation across Windows, macOS and Linux estates.

Running a different EDR? Tell us which one — we assess the operating model and response mandate case by case.

How this fits the rest of the SOC

Operations and response work best when EDR data is already in the SIEM. EDR Management delivers that context, incident response and compromise assessment take over when a case escalates.

EDR Management (SIEM module) Incident Response Compromise Assessment

Let us operate your EDR

Tell us which EDR you run and how your on-call works — we outline operating model, response mandate and escalation paths in a 30-minute call.

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Frequently asked questions

Answers to the questions our customers ask most often.

What is EDR operations & response?
Day-to-day alert handling: triage of EDR detections, threat hunting, containment of affected endpoints and handover to incident response.
How fast is an endpoint isolated?
Critical cases are assessed within minutes; network isolation follows the agreed approval process, optionally automated.
Is response fully automated?
No. Automation speeds up enrichment and standard steps, but an analyst decides on intrusive measures.
What happens after containment?
Root cause analysis, clean-up, return to production and new detection rules.

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